Shipping policy
Order dispatch
We dispatch orders within one day after payment is confirmed. Dispatch time is separate from delivery time. Carrier delivery estimates depend on the destination and service selected and are not guaranteed arrival dates.
Australia
- Standard shipping: A$10 for orders below A$50.
- Free standard shipping for orders of A$50 or more.
- Express shipping: A$15 when selected. Orders are not automatically upgraded to free express shipping.
International shipping
- Standard international shipping: A$25 for orders below A$150.
- Free standard international shipping for orders of A$150 or more.
International shipping is available only to destinations supported at checkout. Delivery times vary by destination and may be affected by customs processing. Import duties, taxes or local charges may apply; any amounts collected at checkout will be identified there, and additional destination charges may be payable by the recipient.
Hornsby local pickup
Local pickup in Hornsby is available by prior arrangement. Please email apetcgcollectables@gmail.com to arrange a pickup time and receive the collection details. Please wait for confirmation before travelling. The pickup address is provided privately.
Order value and shipping charges
All amounts above are in Australian dollars. Free-shipping thresholds apply to the merchandise subtotal after discounts and before shipping charges.
Delivery problems
If your parcel is delayed, missing or arrives damaged, please contact us with your order number and details. We will investigate with the delivery provider and help arrange an appropriate resolution. We do not exclude any rights or remedies available under Australian Consumer Law.